Here are the things I like to talk about.
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For over a decade, I built my career as a contractor, working across diverse industries and tackling a variety of design challenges. Contracting allowed me to gain a wealth of experience, develop a wide range of skills, and deliver impactful work for numerous clients. However, in recent years, I made
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User stories — are out of date. Suppose you’ve worked in any facet of product delivery over the last 20 years. I’d wager you’d have used a construct of trying to describe what a ‘user’ wants and spent much time doing it. Why do teams do this? There
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Meeting and working with your users will increase the value you add to your products and to the businesses that own them.
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I wrote a proposal for a design framework for my current client, which I've refactored to suit the needs/conversation of any business, as typically, the challenges are very similar in most companies of a typical size.
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Typically speaking, some of the biggest challenges I face when engaging a new client or statement of work, is generally that the feature or 'build' has already been decided. That's a huge hurdle that I think a lot of designers face. As designers we're
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Writing problem statements is a critical aspect of product design. It offers several benefits, such as focusing on the user's needs and desires, which is vital for creating a successful product. Additionally, it sets clear goals for the design team to ensure everyone is working towards the same
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The rise of ChatGPT has caught the imagination of millions of people, for the first time we're seeing AI client applications being adopted on mass. The company itself has been evaluated at 29 billion dollars in just under 6 weeks of the release of the software. The possibilities
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Testing is a fundemental part of everything I do as a designer. Pain points, gains, opportunities all come from listening and observing your customer. In recent times this has become more challenging, a lot of people (certainly in the UK at the moment) are remote working. It's important
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Having an understanding of coding principles is going to benefit you as a 'UX thinker'. I practised as a developer for a few years. My natural yearning to translate my designs to rendered interactive applications was insatiable. That for me was going to save me time and effort.
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It seems that every decade, there's a new tool on the scene to disrupt our lives, and usually - we need to upskill. The 2021 Design Tools Survey (yes, I know there's a survey for that, and no, I can't read the logo properly